Getfly Partners with Duoc Khoa Xanh to Innovate Data Management and Customer Care

Duoc Khoa Xanh Co., Ltd. is an organization dedicated to researching, manufacturing, and distributing healthcare products for mothers and babies. With a mission to provide the community with "Safe - Effective - Scientific" products derived from natural ingredients, Duoc Khoa Xanh has continuously enhanced both product and service quality to offer consumers the most perfect experiences.

To achieve this, every stage—from formula research, raw material selection, and production processes to quality control, warehousing, and customer service—is meticulously built and optimized by Duoc Khoa Xanh to meet high standards.

However, like many other SMEs entering a period of recovery and rapid growth, Duoc Khoa Xanh faced numerous challenges in data management, human resources, and customer care. Consequently, the business needed to quickly find new solutions and tools to overcome these hurdles.

After a period of research and careful evaluation of various providers, Duoc Khoa Xanh decided to choose Getfly CRM. Getfly’s digital transformation experts conducted a thorough assessment of the company's operations and partnered with Duoc Khoa Xanh to effectively resolve their internal issues:

1. Customer Data Management: Quickly create and update customer information, store communication logs, and categorize customers based on relationships.

2. Consultation and Customer Care Management: Evaluate the quantity and quality of consultation calls, set reminders for follow-up calls and appointments, and create orders to record revenue and sales.

3. Task Management and Revenue Tracking: Create projects for internal task management; monitor real-time revenue and sales performance for each employee; and assess the progress and quality of staff performance.

Getfly would like to thank Duoc Khoa Xanh Co., Ltd. for choosing us as a companion in your digital transformation journey to optimize business operations. We wish your company continued growth and great achievements in the future.

CONTACT US NOW to RECEIVE PROMOTIONS and a FREE TRIAL of GETFLY CRM software:

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