About Getfly
journey by the Getfly team to fulfill its mission of “transforming the way businesses manage operations” through one powerful tool – Vietnam’s leading CRM system. We don’t just sell software — we bring expectations and motivation to help SMEs improve team efficiency through an all-in-one platform. Getfly CRM supports managers in identifying customer touchpoints, increasing satisfaction rates, and tightening internal workflows. What SMEs often lack is a technology foundation – a standardized business process. Getfly offers just that: a systemized platform built and refined over 12+ years to support digital transformation and operational excellence for businesses.
Getfly is committed to empowering businesses to change the way they manage operations by leveraging technology – CRM. Our platform enables enterprises to successfully digitize and accelerate their growth journey.
To become the leading CRM – Marketing Automation – KPI solution provider for SMEs in Vietnam, Southeast Asia, and globally. We position ourselves as a pioneer in digital management, advancing toward the “Go Global” vision.
The spirit of gratitude fuels every innovation and development at Getfly. We stay customer-centric, operate with dedication and integrity, and aim to deliver the highest value and exceptional customer experiences.
Grit – Task
We take ownership of our work, carefully assess capacity, and focus on 1% daily improvement. Performance is measured by results, and consistent effort is key.
Efficiency – KPI
Whether in sales, tech, or support, every team has a clearly defined, measurable KPI system. Performance is tracked daily on our internal platform.
Teamwork – Workstream
Our integrated workstream ensures smooth collaboration across teams. At Getfly, no one works alone – we document and share milestones via our internal social platform.
Forward Thinking
Like marketing automation, we emphasize proactive communication: raising ideas, expressing appreciation, resolving issues, and initiating partnerships to create a productive ecosystem.
Loyalty – C3S
No matter the feedback – positive or negative – we are grateful. Through the 24/7 C3S system, we handle inquiries and prioritize customer satisfaction in every action.
Youthful Spirit
Mobile First is the soul of our product. It embodies Getfly’s drive to innovate, experiment, and constantly improve with bold ideas.
Robust Data Security
Compliant with ISO/IEC 27001:2013 – your privacy is our responsibility.
User-Friendly Interface
Clean, modern, and intuitive UI for smoother operations.
Seamless Synchronization
Full-feature parity between PC and Mobile App versions.
Always-On Support
Our 24/7 support philosophy ensures an exceptional customer experience.
Customer Profile
Business Size
Small and Medium Enterprises (SMEs)
Target Users
Founders, C-Level Executives, Managers (Sales, Marketing, Customer Service)
Industries
Spa, Real Estate, Education, Retail, and more…
Common Challenges
Managing CUSTOMER LISTS MANUALLY
INCONSISTENT OR LACK of CUSTOMER CARE AND FOLLOW-UP
Compliance requirements FOR DATA PRIVACY AND SECURITY
UNRELIABLE marketing performance due to SUBJECTIVE METRICS
Inability to MONITOR AND EVALUATE EMPLOYEE performance accurately
Gain a clear picture of each customer and build long-term, trusted relationships between
your business and your clients.
Centralized & Simplified Customer Management
Manage unlimited customer data, monitor calls, and track customer interactions in real time.
Fast – Accurate – Efficient Data Handling
Centralize your customer database to optimize operational time and reduce costs.
Smarter Data Utilization with Auto-Segmentation
Automatically classify customers based on needs, behaviors, and acquisition channels.
Automated Customer Care via Email/SMS/ZNS
Personalize nurturing scenarios with ready-to-use automation templates. Trigger customer interest and drive engagement with contextual messages.
Never Miss a Follow-Up Again
The system automatically sends reminders or SMS notifications to your sales reps for scheduled tasks and follow-up appointments with customers.
Automated Customer Journeys with Workflow
Easily build automated messaging scenarios by setting up custom workflows. Instantly trigger Email/SMS/ZNS when a customer performs a specific action.
Set KPIs by Department – Identify Issues Early – Adjust Anytime, Anywhere
Easily assign KPI targets to employees using ready-to-use templates. View automated KPI reports (customers, revenue, sales, etc.) powered by accurate real-time data. Detect bottlenecks and take timely action based on insights from “data that speaks.”
Empower Employees to Track Their Own KPIs via a Transparent Dashboard
Each employee clearly sees their daily, monthly, and annual KPIs through conversion reports. This visibility enables timely feedback to managers regarding progress or challenges, fostering accountability and a proactive work culture.
Getfly CRM – The Ultimate Free CRM App in Your Pocket
Experience the full-featured mobile version of Getfly CRM right in the palm of your hand. This all-in-one solution is designed to optimize customer data management, sales workflows, and team performance in a flexible, mobile-first format built to support your team 24/7.