Create dedicated chat groups for projects to share files and information.
Choose participants for each discussion group flexibly.
Quickly search old conversations by group name.
Tag members for immediate system notifications.
Confirm receipt of information to improve interaction transparency.
Instantly find and message any team member within the company.
Send, receive, and exchange work files with ease.
View and search past conversations for context and follow-up.
Coordinate across departments directly within the customer’s profile.
Tag related employees to resolve issues efficiently.
Maintain a full history of interactions for quick reference.
Ensure all departments have a comprehensive understanding of each customer to deliver tailored support strategies.
Get real-time updates on employee status (online/offline) to streamline communication.
Each employee profile includes avatar, role, and department, making internal communication easier and more effective—like a mini enterprise social network.
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